Strategic Alignment For E-Commerce Solutions Provider

E-Commerce Solutions Provider
Information Technology & Services
Company
Case Studies /
Strategic Alignment For E-Commerce Solutions Provider

Industry

Information Technology & Services

They are making everything very easy for us

Sales Manager

Sales Manager

Helsinki, Finland

Overall Rating:

4.0

Scheduling

ON TIME / DEADLINES
4.0

Cost

VALUE / WITHIN ESTIMATES
4.0

Quality

SERVICES & DELIVERABLES
4.0

NPS

WILLING TO REFER
4.0

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Strategic Alignment: AI bees' Campaigning Enhances Retailer Interest in Services

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E-Commerce Solutions Provider

Survey

Background

Please describe your company and position.

I'm the sales manager for our company


Describe what your company does in a single sentence.

We develop eCommerce solutions for grocery retailers to move online or re-platforming existing solutions.

Opportunity / Challenge

What specific goals or objectives did you hire AI bees to accomplish?

We hired AI bees to help with finding valuable leads and opportunities that can be turned into potential customers.



Solutions

How did you find AI bees?

I am not able to answer this, as this was selected for our company from few other vendors.


What was the size of AI bees’ team?

In the span of 2 years, I have worked with 3 project managers from AI bees.

Describe the scope of work in detail. Please include a summary of key deliverables.

We were introduced to the service, and how it aligns with our needs and the quality results we can use in the future.

Results & Feedbacks

What were the measurable outcomes from the project that demonstrate progress or success?

We do look at the amount of campaigns that we have sent out using AI bees. However, even though the campaigning through them is using their tool, we do try different messaging and how that can make a difference on the interest that we received from retailers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been meeting bi-weekly and that has worked well with our schedule.


What did you find most impressive or unique about this company?


They are very customer service oriented and always willing to help and go the extra mile, which a lot of other companies don't do.

Are there any areas for improvement or something AI bees could have done differently?

No. They are making everything very easy for us and they do reach out to us with any new development in their tooling.

What was your primary form of communication with AI bees?

Virtual meeting.

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